Terms of Service

Web Hosting Terms

RDCSS.US – R&D Computer Solutions
RDCSS.US provides web hosting to its customers, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

Content:

All services provided by RDCSS.US may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City, or any International laws is prohibited.

This includes, but is not limited to:

Copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless RDCSS.US from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography:
Pornography is prohibited on all RDCSS.US servers.

If you are unsure whether or not your site falls into this category, feel free to contact us with a description before signing up for an account or publish material as an existing customer. If needed, we will inspect the content of the site to let you know.

Also prohibited, are sites that promote any illegal activity or present content that may be damaging to RDCSS.US servers or any other computer on the Internet.

Examples of unacceptable content or links:

  • Pirated software.
  • Pornography- even Links to pornography sites.
  • Violations of Copyrights.
  • Hacker programs or archives.
  • Warez sites.
  • Hate propaganda.
  • Nullified scripts
  • Proxy scripts
  • Spamming scripts
  • MP3 and other types of sites designed for downloading of material by a mass user group. This includes but is not limited to, Music, video, audio, Software or Freeware or Shareware, Free Images and backgrounds, and anything else that makes it an excessively high bandwidth site with the sole purpose to distribute freely products for download.

Some sites would just be too busy to host on our machines. Ask first.

Sites that use a lot of the cpu load and or ram memory cause the server to load sites too slow. Also, sites with several large mail lists can cause slowness. It is at our discretion, that if a site uses too much resources, no matter what the cause, we may need to move the site to another of our servers, or in many cases, we will ask for them to find a new host.

All accounts
We have found most our customers to stay within “reasonable limits” However, to maintain the integrity of our service, we must state the following restrictions which apply to all accounts:

  • Sites with cgi scripts running from their domain used on other domains – Not Allowed, Ever. ie: you can’t host cgi scripts for other sites that are on other servers.
  • Ultimate Bulletin Board Forums: We no longer allow these on our servers. They consistently are a drain to the server. They look nice, but are “System Hogs”, and are not allowed. We do offer a nice bulletin board in our control panel though.
  • You Must have permission from Robert Harvey, the owner to have sites using more than 20% of system resources. Our software will shut down a site or part of a site that is using more than 20% of the system ram for more than 4 minutes.

RESELLERS:
Our site is Copyrighted, and the sole property of R&D Computer Solutions. We do not want mirrors of this site with any other name. Needed wording such as our terms may be copied, but the context and look of our pages may not be reflected on your site(s). It is our site look, and we wish it to stay ours until this notice is removed from the terms. Take the time to develop your own site in your own words… Not ours.

RDCSS.US will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising – E-mail / Unsolicited E-Mail:

Spamming, or the sending of unsolicited e-mail, from any RDCSS.US server or using an e-mail address or domain that is maintained on a RDCSS.US machine as reference is STRICTLY prohibited. As delegated by our backbone provider, any sites using spam will be closed. If a fine is imposed from the backbone provider, the site owner is responsible for that amount, and we will charge the card on file, if one exists.

RDCSS.US will be the sole arbiter as to what constitutes a violation of this provision. Spamming WILL get your account terminated.

Background Running Programs

CRON JOBs

We allow programs to run in the background. These are considered on a case-by-case basis. If they use too much server load or ram, we may contact you to disable them, or in extreme cases we will need to disable them before contacting you.

Chat Rooms

Chat rooms are not supplied; if you want a chat room, you can host it on a free chat server.

IRC

We DO NOT allow IRC or IRC bots to be operated on our servers.

Server Abuse:

Any attempt to undermine or cause harm to a server, or customer, of RDCSS.US is strictly prohibited. Offenders will be prosecuted to the fullest extent of the law.

Refusal of Service:

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

REFUNDS:

A customer may ask for a refund of all hosting fees within the first 30 days of hosting. If the customer is not satisfied and wishes to terminate their accounts with us. Any other fees, charges, etc are not refundable – just web hosting fees are refundable. If you paid for a domain then the domain is yours to move to any host you wish.

Sub-domains:

RDCSS.US reserves the right to transfer any sub-domain in domains of its possession to an alternative domain.
ie: yoursite.1-sh.com or yoursite.RDCSS.US

Resellers:

All Sub-Networks, Resellers, distributive hosting sites, and dedicated servers of RDCSS.US must adhere to the above policies, and all of our terms.

Limitation of liability:

Your use of RDCSS.US services are at your sole risk. All RDCSS.US services are provided on an “AS IS” basis WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS,IMPLIED, CONSTRUCTIVE, OR STATUTORY, INCLUDING,WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. RDCSS.US offers a 30 day money back guarantee, no other warranty applies.

It is up to you to keep a backup copy of your site. We make this simple by giving you tools in your control panel to download a copy of your website, and all your databases for YOUR safety.

RDCSS.US makes no guarantee of availability of service and reserves the right to change, withdraw, suspend, or discontinue any functionality or feature of the RDCSS.US service.

In no event will RDCSS.US – R & D Compter Solutions be liable for any damages, including without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use RDCSS.US – R&D Computer Solutions, services or any content thereon.

This disclaimer applies, without limitation, to any damages or injury, whether for breach of contract, tort, or otherwise caused by any failure of performance; error; omission; interruption; deletion; defect; delay in operation or transmission; computer virus; file corruption; communication-line failure; network or system outage, or theft, destruction, unauthorized access, to, alteration of, or use of any record.

The formation, construction and interpretation of this agreement shall be controlled by the laws of the State of Alabama – USA. The U.N. Convention of Contracts for the International Sale of Goods is expressly excluded from any interpretation of this Agreement.

Any dispute relating to this agreement shall be subject to the exclusive jurisdiction of the courts in Scottsboro, AL USA, and the parties agree to submit to the personal and exclusive jurisdiction and venue of these courts.

R&D Computer Solutions reserves the right to change or amend these Terms of Service at any time without prior notice. By submitting your order to RDCSS.US, you signify your agreement to these Terms of Service.

RDCSS.US reserves the right to suspend or cancel any hosting account that is not paid within 15 days after due date. A backup copy of a site closed for non payment will be available for a fee of $40.00 plus unpaid hosting bill.

Cancellations

IF you wish to cancel your web hosting with us, simply call, or email us and let us know. All unused months paid in advance will be refunded.

NOTE: Domain name registration is paid to the registry and is non refundable. However, the domain is yours to keep and move to any host.

If you do not agree to these Terms, then please don’t submit an order!

Violations of these Acceptable Uses Policies and Terms of Service should be referred to rdcss@rdcss.com

All abuse complaints will be investigated promptly.

Serious violations of terms or conditions can be grounds for immediate account deactivation without refund.