Welcome

Some of our Services

Repairs

Computers play an important part in everyday life, from email, to live video chat with loved ones, to online banking, or just a hand of solitaire to relax after a long day. When they stop working correctly, it becomes a huge frustration no one needs. That is where we come in. We take the frustration out of your computing so you can enjoy your time on your computer, be more productive, or just relax and have some fun. We offer computer help so you do not have to fight with it. We can do many computer repairs on site at your home or office. Some computer repairs require us to take your computer with us. We will fix your computer and return it after the repair and set it back up for you.

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Remote Repair - COVID-19

Remote Support - We have a computer program that allows us to fix your computer remotely, as long as you have internet and can run our computer program to let us in to help you. We have a $30 minimum policy**. So, for the first 15 or fewer minutes, the charge is $30. Once past the first 15 minutes, it is $65 per hour. Many problems and issues are resolved very quickly, saving you money. Ask us about prepayment plans that allow you to receive pay-by-the-minute support. We will email you a bill for the services rendered at the end of the session. Our remote program removes itself from the computer to which we are connected after we finish. Our support page is where you will go to begin the connection ( https://help.rdcss.com ); please us call first before running the remote support program. **We will charge by the minute when you pre-pay five hours or more. If we need to come over to get your computer, we can. We can wear a mask and gloves. All we ask is that if anyone at your home or business is sick, that we be notified so we can have you set your computer on the porch when we get there to pick it up, and we will return it in the same manner to protect others and you. CALL us at 256-520-7327 (cell).

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Data Recovery

What is your data? Your data includes your pictures, your Word and Excel Documents, your emails, and any other content you have created and saved to your hard drive. You should have that data backed up on a regular basis so when disaster strikes you will be protected. If your hard drive lets you down, it may be possible to recover lost data. Contact us for details!

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Welcome

Thanks for dropping by R&D Computer Solutions!

We offer a variety of computer services, including repair of hardware and software, networking, web hosting and design, servers, backups and data transfer, and more. We offer on-site service in northeast Alabama, southeast Tennessee, and northwest Georgia, and are based in Scottsboro, Alabama. Diagnosis FREE with computer repair.

We can help to maintain your computer for its best health, including cleaning hardware, troubleshooting software, making sure your data is protected with an appropriate antivirus and anti-malware program. We recommend you have a regular backup to protect your data you do not want to lose, like pictures, documents, etc.

We also offer remote services, especially at this time when social distancing is being stressed. Call 256-520-7327 to arrange for remote service or to get more information on how it works.

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Some of our Services

Repairs

Remote Repair - COVID-19

Data Recovery